contact us

we welcome your questions, feedback, and suggestions

get in touch

at london jackpot club, we value communication with our visitors. whether you have questions about our reviews, suggestions for casinos to feature, feedback about our content, or concerns about our service, we want to hear from you.

General Enquiries

For general questions, feedback, or suggestions:

help@londonjackpotclub.com

Website Creator

Created by SIMON FOSTER

Contact: help@londonjackpotclub.com

Response Time

We aim to respond to all enquiries within 2-3 business days. During peak periods, responses may take slightly longer, but we will get back to you as soon as possible.

what we can help with

casino recommendations

need help choosing the right casino for your preferences? we can provide personalised guidance based on your gaming interests.

review updates

noticed outdated information in our reviews? let us know so we can investigate and update our content accordingly.

responsible gambling resources

seeking information about responsible gambling or support organisations? we can direct you to appropriate resources.

technical issues

experiencing problems with our website? report technical issues so we can resolve them promptly.

content suggestions

have ideas for articles, guides, or casinos you'd like us to review? we welcome content suggestions from our community.

privacy concerns

questions about how we handle your data? refer to our privacy policy or contact us directly.

important notes

we cannot help with

  • casino account issues: we are not affiliated with the casinos we review. for problems with casino accounts, deposits, withdrawals, or bonuses, contact the casino's customer support directly.
  • gambling advice: we provide information and reviews but do not offer gambling advice, tips, or strategies.
  • legal advice: we cannot provide legal advice regarding gambling regulations or disputes.
  • financial assistance: if you're experiencing gambling-related financial difficulties, please contact organisations like stepchange debt charity or citizens advice.

gambling help

if you're contacting us regarding a gambling problem, we strongly encourage you to reach out to professional support services immediately:

business enquiries

casino operators, software providers, and other industry professionals interested in working with london jackpot club should direct enquiries to our partnerships email address. please include:

  • your company name and website
  • nature of your enquiry
  • relevant licensing information
  • any specific requirements or questions

please note that featuring on our website is subject to our review process. we maintain editorial independence and cannot guarantee placement regardless of commercial arrangements.

feedback and testimonials

we appreciate hearing about your experiences using our website. positive feedback motivates us, and constructive criticism helps us improve. if you've found our reviews helpful or have suggestions for enhancement, please share your thoughts.

social media

whilst we currently focus on providing comprehensive content through our website, we may expand to social media platforms in the future. check back for updates on where you can follow us.

location

london jackpot club operates as an online publication. we do not maintain physical offices open to the public. all communication should be directed through the email addresses provided above.

⚠ important gambling information

gambling can be addictive. please play responsibly and only bet what you can afford to lose. if you feel you may have a gambling problem, seek help immediately.

18+ only. begambleaware.org | gamstop.co.uk | gamblingtherapy.org